This privacy and data processing policy applies specifically and exclusively to the activities of Sunnyscape Solutions, Unipessoal Lda, owner of the SunnyScape Solutions website, and expresses his full commitment to processing the personal data you provide to us in accordance with the Privacy Policy and Cookie Policy in effect at any given time, so we suggest that you read these policies carefully to determine whether you agree with them.
DATA COLLECTED, PURPOSES OF COLLECTION, AND DATA PROCESSING
Sunnyscape Solutions may collect personal data through its website for the following purposes:
- To respond to requests or inquiries made through the website and via email;
- To analyze the functionality and quality of our services;
Sunnyscape Solutions does not intentionally collect personal information from individuals under the age of 18. If it discovers that it has unintentionally collected personal information
from individuals under the age of 18, Sunnyscape Solutions will take the necessary measures to delete the information as soon as possible, unless it is required by
applicable law to retain it.
In any case, the ARCO rights (Access, Rectification, Correction, Objection) provided for in the GDPR (General Data Protection Regulation) will be
scrupulously respected; to exercise these rights, please send an email to info@sunnyscapesolutions.pt providing detailed information regarding the
information or action you wish to be provided or taken.
Sunnyscape Solutions frequently reviews its data collection, storage, and processing policies to ensure that it collects,
stores, and processes only the information necessary to provide or improve its services
- A contact form requesting the following information: name, company, email, phone number, subject, and message. This data will be collected only after the user has given their express consent and authorization; there is a checkbox for this purpose that the user must check. The data submitted will be processed and used exclusively for the purpose of responding to the user’s inquiry. The collected data will not be disclosed to third parties, except in situations required by law.
- A newsletter subscription form requesting the following information: name and email address.
This data will be collected only after the user has given their consent and express authorization; there is a checkbox for this purpose that the user must check. The data submitted will be processed and used exclusively for the purpose of responding to the user’s submission. The data collected will not be disclosed to third parties, except in situations required by law.
DATA RECIPIENT
Sunnyscape Solutions may subcontract other companies to provide certain services, including website maintenance and other digital services. In such cases, these entities may need access to certain user information and data. Sunnyscape Solutions guarantees that, in such cases, these entities will have limited access to user information, restricted solely to the data necessary for performing the contracted tasks. It further guarantees that, should such subcontracting occur, a contract will be entered into between the parties governing the protection of personal data, in which these entities will be obligated not to disclose personal data in any way, nor to use it for purposes other than the provision of the contracted services.
Similarly, Sunnyscape Solutions may disclose your personal data when required by law, in the context of legal proceedings, or in the context of investigations into suspicious activities. Data may only be transferred to third parties after obtaining the data subject’s consent, which must specify all the data to be transferred that is authorized, the purpose for which the data is being disclosed, and the identity of the recipient of such data transfer. In such cases, it is the responsibility of the data subject to ensure that they are aware of and agree with the data protection and processing policy of the entity that will receive the information following authorization.
DATA CONTROLLER
Sunnyscape Solutions is the data controller for your personal data.
You may contact Sunnyscape Solutions using the methods listed in the “Contacts” section.
DATA STORAGE
Sunnyscape Solutions stores the personal data provided by users on servers located in a secure environment, protected from unauthorized access, use, or disclosure. Sunnyscape Solutions adopts the necessary and appropriate technical, electronic, and organizational procedures to ensure the security of your personal data and to prevent its loss, misuse, or unauthorized access.
Personal data contained in written documents is preserved and stored at our facilities and protected from unauthorized or uncontrolled access by third parties.
Sunnyscape Solutions implements appropriate procedures to ensure that your information is accurate, complete, and up-to-date; however, it is up to you to update or correct your personal information when necessary.
Since personal data is collected over an open network (the Internet), it may, in some cases, circulate on the network without adequate security measures, and may be viewed and/or used by third parties not authorized for that purpose, even though appropriate security measures have been taken against accidental or unauthorized destruction, and accidental loss, as well as against unauthorized access, modification, or disclosure.
Sunnyscape Solutions does not make automated decisions.
USER RIGHTS (ARCO RIGHTS)
In accordance with applicable law, Sunnyscape Solutions is committed to respecting the confidentiality of your personal information and ensuring that you can exercise your rights, namely:
- Right to be informed: You have the right to receive clear, transparent, and understandable information about how Sunnyscape Solutions uses your personal data.
- Right of access: In addition to the right to information, you may request access to your personal data that we process and store. To do so, please contact Sunnyscape Solutions via email at info@sunnyscapesolutions.pt. The email address you use to contact Sunnyscape Solutions will be used exclusively to respond to your request. Sunnyscape Solutions will provide you with a copy of the personal data being processed.
- Right to rectification: You have the right to rectify your personal data if it is incorrect, out of date, or if you wish to complete it. To do so, please contact Sunnyscape Solutions via the email address info@sunnyscapesolutions.pt. In this regard, the email address you use to contact Sunnyscape Solutions will be used exclusively to respond to the request you have sent us.
- Right to erasure/right to be forgotten: You may request that we delete your data. To do so, please send your request to the email address info@sunnyscapesolutions.pt. However, please note that this is not an absolute right, as we may have legal grounds or other legitimate interests for retaining your personal data.
- Right to object, including to direct marketing: You may unsubscribe from the newsletter at any time; a button for this purpose will be provided in each newsletter. You may also submit this request to us by phone, email, or through our website.
- Right to withdraw your consent to data processing at any time: You may withdraw your consent to data processing when such processing is based on your consent. Withdrawal of consent does not affect the lawfulness of processing based on consent prior to such withdrawal.
- Right to data portability: You have the right to move, copy, or transfer your data from our database to another.
- Right to restriction of processing: You have the right to request that the processing of your data be restricted in the following situations: if you contest the accuracy of the data; if the processing is unlawful and you do not wish to have your data erased, but only restricted; if the data is no longer necessary for Sunnyscape Solutions but is necessary for you, or if you have exercised the right to object mentioned above, during the period in which Sunnyscape Solutions assesses whether its legitimate interests in processing the data override that right.
HOW LONG WE STORE THE DATA
We only retain personal data for as long as necessary to fulfill the purpose for which it was collected, to respond to your needs, or to comply with our legal obligations.
To determine how long we retain your data, we use the criteria listed below. If multiple criteria apply simultaneously, we will retain your personal data in accordance with the criterion that requires the longest retention period.
- When you contact us with questions, we will retain your personal data for as long as necessary to resolve your issue;
- When you have consented to receive the newsletter, we will retain your personal data until you unsubscribe or ask us to delete it;
- We will retain your data for the period specified in applicable law or until the specific purpose applicable to
- certain data no longer exists.
In any of the aforementioned situations, if there are pending judicial or administrative proceedings, the data will be retained for the duration of the proceedings and for up to six months after the decision rendered becomes final.
We may also retain some of your personal data to the extent necessary to comply with our legal obligations, as well as to manage
or enforce our rights, including through legal action.
Once the retention periods mentioned above have expired, the personal data will be securely deleted.
WARRANTIES
The data subject guarantees that the personal data provided to Sunnyscape Solutions is true and accurate, undertakes to notify Sunnyscape Solutions of any changes or modifications to such data, and assumes sole responsibility for any losses or damages caused by the erroneous, inaccurate, or incomplete provision of data.
The data subject is expressly advised that when disclosing personal data on Sunnyscape Solutions’ public platforms, such as Facebook, this information may be viewed and used by third parties. Sunnyscape Solutions does not read any personal communications posted on its visitors’ own web pages.
Sunnyscape Solutions reserves the right to modify this Privacy Policy in response to new legal and/or regulatory requirements, for security reasons, or to adapt the Policy to the instructions of data protection supervisory authorities.
Sunnyscape Solutions is firmly committed to complying with the legislation in force at all times and to processing your personal data in accordance with this Privacy Policy.
SECURITY BREACHES
Sunnyscape Solutions continuously monitors its security and data protection policies. If, for any reason, an actual or potential security breach occurs, the following measures will be taken:
- Immediate notification to data subjects affected or potentially affected by the security breach;
- Immediate notification to the competent authorities;
- Immediate containment of the security breach;
- Identification of the causes of the security breach and implementation of appropriate solutions for its immediate resolution.
